COLLECTIONS BY KATIE.M partners with worldwide retailers. Shipping and delivery policies are specific to each individual retailer and will therefore vary by item.
To find their shipping policy, when you click on the product, you will be directed to their website and will be able to see the retailer’s policy.
If you have further questions, contact the retailer’s dedicated customer care team. For example – if the item you have ordered is with the retailer Portmans, you will need to visit the customer care section on the Portmans website where you will find their delivery policy.